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Operating hours
We are open 7 days a week starting at 10 AM EST. Our closing hours are 7 PM EST Monday through Friday, 6 PM EST on Saturday, and 3 PM EST on Sunday.
Phone
(203)- 707-1117
Frequently asked questions
How far in advance should I place my rental order?
We recommend booking as early as possible, especially during peak seasons (spring/summer and holidays). Ideally, reserve your items at least 2–4 weeks in advance to ensure availability.
Is there a minimum rental order?
Yes, but it depends on your location and how far we need to travel for delivery and pickup. Minimums are based on distance, so feel free to contact us for a quote based on your event address.
What happens if an item is damaged or lost?
We require a refundable security deposit, starting at 20% of your total rental cost. If any items are damaged or lost, the cost will be deducted from your deposit. If the damages exceed the deposit amount, we will reach out to you to settle the remaining balance. But if there is no damage or loss, the full deposit will be returned to you after the event.
Do You Offer Setup Services?
Setup is available for an additional fee and is required for certain items like tents or inflatables. Please contact us for a quote based on your order and location.
Do you have a physical location or showroom I can visit?
We operate entirely online and do not have a physical storefront or showroom. All orders are placed through our website or over the phone. Visit the SHOP page to view photos, item details, and setup ideas to help you plan your event with confidence.
Do you deliver and pick up the rental items?
Yes, we personally deliver and pick up all rental items—no third-party services. Just let us know what time you need the items delivered and when you’d like them picked up. Delivery fees vary depending on your location and the size of your order.